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ELECTRICAL SERVICES

Your electrical service business can grow bigger, faster. We can show you a better way.

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Our coaching programs are trusted by

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Tell Us About Who You Are And We'll Show You How We Can Help

Say goodbye to the days of under-performing team members and unhappy employees. Our coaches have decades of industry experience to take your technicians from average joes to stellar service people.

Sales Manager

Is your conversion rate as high as it could be?

Customer Service

How do you handle pushback?

Technicians

How can you improve your average ticket?

Business Owner

How do you elevate your company beyond the $2 million mark?

Sales

Uncovering new leads and closing them is, perhaps, the most critical component of improving your profitability.

Boost Lead Generation

Our coaches will train your sales representatives to boost gross margins. You’ll see dollars-per-sale climb to new heights.

Improve Productivity

We will teach your team how to generate more leads and close more sales. Referral leads will increase. Marketing leads will increase. Your profitability will improve.

Elevate Profitability

The methods that our coaches teach elevate conversion rates to above 90% on referral leads and above 60% on marketing leads.

Customer Service

Close more calls and Improve your Profits

Unsung Heroes

We believe that the first step in growing your business is to have the best CSR team in town. Your CSRs are the first point of contact with your customers. IF they don’t get it right, the rest doesn’t matter.

No More Fumbling Phone Calls

Our coaching and training programs help you evaluate your CSRs, then we teach fundamental Customer Service practices.

Don't Leave $$ on the Table

You will see improved conversion rates. Your dispatchers will make certain that the right technician is paired with each service call. Your CSRs will be taught how to level out shoulder seasons.

Develop Rockstar Technicians

How to Ethically Increase your average ticket

Not Just Tools in a Box

It’s critical that your technicians are talented and proficient, but that’s not all that is demanded of them. They must also have exceptional people skills and better-than-average sales skills.

Improve Productivity

Your technicians might be called upon to make spontaneous decisions based on information that may not have been gathered in the phone call to the CSR. Our coaches have decades of experience training your techs to be proficient and efficient.

Close More Sales

We’ll teach your technicians how to elevate the close rate of service agreements to 50% or more. Then we’ll train them to ethically increase your replacement leads to a minimum of one out of every six service calls.

Business Owners

Do You Want to Grow Bigger, Faster?

What are you Measuring?

Scientifically proven profiling techniques allow us to accurately forecast what you’re about to face. We’ll introduce you do data-driven metrics and help you set achievable goals so that your business will climb through the levels of success like they were rungs on a ladder.

Are You Truly Prepared to Change?

One of our core values is diligence, which means we never give up on a client. Our coaches work tirelessly to make your business succeed. This is why our clients grown an average of 31.7% per year, and more than 71% of them renew their bond with us year after year.

Accountability Counts!

New challenges will emerge as your company reaches new heights. Our coaches will guide you through the biggest challenges you might ever face. Clarifying workplace culture, determining business plans and goals and helping you grow your company, Service Excellence is along side you for every step of the journey.

Don't just take our word for it.

Steven Egner
Steve’s Plumbing

“We broke through $1 million our first year working with Service Excellence. The past two years we’ve been just short of $6 million. In the absence of a quality training program, we’d be 30% less than what we are. At least.”

Find the right COACHING journey for you

My Kings of Tomorrow

If your business has yet to eclipse the $3 million mark, then My Kings of Tomorrow is for you.

Join Now

My Kings of Tomorrow offers access to 7 programs that will lift your company to the next level.

Includes:

  • Monthly Growth Strategy Meetings
  • Weekly Leadership Q&A
  • Connect Live

your accountability partner

We will design a custom, strategic business plan that we will help you implement, 1-1.

Learn More

We’re not going to send you a bunch of learning aids and hope you read them. We’re not going to give you a cookie-cutter plan that we used for another business. We walk alongside you in order to help you achieve your goals.

Includes:

  • 3 Year Success Plan
  • Live Weekly Training and Accountability
  • Dedicated 1:1 coach

Not sure where to start? see us in action

See us in action! Join us for an immersive three day workshop at our HQ.

What’s Included:

  • Book calls
  • Close more jobs
  • Enhance culture
  • Tools & Resources
  • Community
  • Q&A Session
View Our Workshops

Hear From Our Clients

“Chris and Todd give you the proper motivation and the most excellent sales training techniques. I just finished taking the sales series a week ago and I feel more confident in myself and I am prepared to take on the sales call hurdles now. You want to be more successful with you job? You want to increase your income? If you are invest in the class, more importantly invest in yourself!”

Joel Warsham
Comfort First Heating and Cooling

“I took a 2 day CSR class and it was awesome! I had been a CSR for appliance repair companies in the past for about 12 years. I started a job working for an electrician a few months ago and he had me take this class. It was great! I learned a lot of new ways to handle customers and how to deal with objections. We had a lot of hands on training and role playing”.

Amanda Engleberg
Holmdel, New Jersey

“The last 2 days have challenged & motivated me and my future will have amazing rewards due to what they have taught me. If you are in Sales New or Old I Promise You this will be an invest you will smile about till the day you meet your maker. Gentlemen – Thank You.”

Daniel Bremner
Mission air

“I own a pool service company in the Phoenix market. In less than 48 hours you have transformed my business and got me going in a much better direction.”

Dean Ouelette
Big Family Pools

“I thought you would get a kick out of these financials. We have (only) been in business a year and we hit 38% net profit last month.”

Chris Rounds
HVAC Precision

“During our most recent company tech training meeting, I did the 100 pennies discussion. Toward the end of the training…I saw the lights come on in several people’s faces…it was nice to see them understanding. Thanks for the inspiration”.

Shane Ward
Olsen Superior Plumbing

Looking for inspiration?
Start with these resources

View All
  • Podcasts

Is Creating Urgency Ethical?

Read More
  • Podcasts

Surviving the Slow Season

Read More
  • Podcasts

Training Like An Olympian

Read More

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My Table of Kings

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Contact

142 Cimarron Park Loop, Ste E
Buda, TX, 78610
(512) 333-4133

© 2024 Servextra. All rights reserved.

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